Renewing your Fortinet subscription ensures that your devices continue to receive critical security updates, support, and protection services. This guide walks you through the process step by step.
Step 1: Log Into Fortinet Support Portal
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Go to support.fortinet.com and sign in with your Fortinet account.
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If your device isn’t registered yet, register it first using its serial number. This is a required step before license renewal.
Step 2: Access the Renewal Section
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After logging in, open the "Asset" menu and choose "Register/Renew" or "Manage/View Products".
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Locate and select the device (by serial number) you want to renew.
Step 3: Enter the Renewal Code
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Enter the Contract Registration Code or renewal license key provided by your reseller or Fortinet partner.
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Click Renew and confirm the selection.
Step 4: Choose Your Service Bundle
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Choose the service bundle that suits your needs. Common bundles include:
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UTM Bundle + FortiCare 24×7
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Enterprise Bundle + FortiCare 360
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You can keep the same bundle or switch to a new one depending on your current requirements.
Step 5: Confirm and Pay
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Review the selected services and accept the Terms & Conditions.
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Enter your billing details. Make sure the billing address exactly matches your payment method to avoid errors.
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Submit the payment to complete the renewal.
Step 6: Apply the New License
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Log into the FortiGate web interface.
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Go to System → FortiGuard.
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Click “Update Licenses and Definitions Now” to sync with the Fortinet server.
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Alternatively, you can upload a license file manually if provided by your reseller.
Step 7: Confirm License Status
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After updating, verify that the license status reflects the new expiry date.
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You can also view your renewal in the Purchase History section of the support portal.
Quick Checklist
| Step | Action |
|---|---|
| 1 | Log into Fortinet Support Portal |
| 2 | Go to Asset → Register/Renew |
| 3 | Enter contract/registration code |
| 4 | Select desired support bundle |
| 5 | Review and complete payment |
| 6 | Sync license via GUI |
| 7 | Confirm updated license status |
Visual Walkthrough
You may find the following visuals helpful when navigating the portal and device interface:
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Device Selection Screen
Where you choose the device to renew
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Bundle Selection Interface
Select UTM or Enterprise bundles -
FortiGuard License Update Screen
To sync your updated license
Tips
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Use authorized resellers: They often offer discounts better than Fortinet’s online pricing.
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Multi-year renewals can reduce total cost.
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Always check if your device is eligible for upgrades instead of renewal—it may be more cost-effective.
